Ticketing terms & conditions

You must provide your VALID PHOTO ID along with your FLASH Tickets to enter the event.

ALL FLASH TICKETS & ADD-ONS (Camping/Glamping, Shuttles, Car/Campervan Passes) can be purchased via the BOOK NOW / Tickets page on our website: www.flashfestivaltuscany.com.

FLASH Festival is a licensed 18+ event. Under 18 can attend the event only if accompanied by an adult.

FLASH Festival is fully accessible. If you have special needs, please contact ciao@flashfestivaltuscany.com and we will help you to live a great experience!

FESTIVAL TICKETS

FESTIVAL TICKETS will allow access to the festival on:

Thursday 14th May, from 19:00pm;

Friday 15th, from 12:00 (Noon)

and Saturday 16th, from 12:00 (Noon).

 

NOTE – This ticket does not include camping. To camp, attendees must purchase one of the Camping Passes.

 

EARLY BIRD – €35.00 + BF

LIMITED Tickets on sale from 12th November only for people that sign up to the Flash mailing list.

TIER 1 – €45.00 +BF

Available from 20th November

TIER 2 – €55.00 +BF

Available when Tier 1 sells out

TIER 3 – €65.00 +BF

Available when Tier 2 sells out

FINAL RELEASE – €75.00 +BF

Available when Tier 3 sells out

Festival Tickets will be swapped for a wristband that allows the holder unlimited re-entry to and from the site.

GROUP FESTIVAL TICKETS

BUY 3 GET 4 FESTIVAL TICKETS – available from TIER 1

All ticket purchases are subject to a booking fee per transaction and are inclusive of IVA.

EARLY BIRD: to access the sale you will receive a CODE to unlock the tickets on DICE app or web.

DAY Tickets – if capacity is not reached Day tickets will be sold from March 2020.

CAMPING PASSES

ALL CAMPING PASSES ARE VALID ONLY WITH A FESTIVAL TICKET.

THE CAMPING PASS IS NOT OR NOT INCLUDING A FESTIVAL TICKET.

 

Camping passes will allow access to the festival from:

Thursday 14th May 2020 – 12:00 (Noon) to Sunday 17th May 2020 – 12:00 (Noon) / 3 nights.

Check-in on opens on Thursday from 12:00-19:00 & from 9:00 on Friday.

 

FLASH 2020 offers both GLAMPING & CAMPING options:

BELLISSIMO GLAMPING 4 – €480 (price per tent)

Glamping Bell tent for 4 people (5m x 5m), including beautiful comforts and décor such as mattress, pillow, blanket, towel, light and mirror.

 

BELLISSIMO GLAMPING 2 – €260 (price per tent)

Glamping Bell tent for 2 people (4m x 4m), including beautiful comforts and décor such as mattress, pillow, blanket, towel, light and mirror.

 

DIY CAMPING – €20 (price per person)

The classic motto: bring your own tent and camping gear!

 

ALL add-ons are subject to a booking fee per transaction and are inclusive of IVA.

All camping areas are fully equipped by toilets and showers facilities.

 

NOTE – It is required by Italian law, that all Campers must submit ID details for check-in through the link you will receive in your confirmation email. This is also where you tell us about your preferable bedding arrangements (single / double).

Camping spaces are allocated upon arrival. If you want to camp with your friends, you will need to arrive together.

 

Please always keep in your mind that you will be camping on agricultural land. Please leave your campsite clean with designated plastic bags and tidy because whatever you leave behind might turn up in your red wine and olive oil.

 

SHUTTLE PASSES

ONLY VALID FOR FESTIVAL TICKET HOLDERS. THE PASSES ARE NOT A TICKET.

 

FLASH has organised SHUTTLE BUSES from the closest Pisa, Florence and Bologna Airports and FESTIVAL SHUTTLE from Castiglion Fiorentino to get attendees to FLASH in an easy journey.

 

VERY IMPORTANT – there are NO TAXIS or public transport that bring you around Castiglion Fiorentino and the venue. Be careful when you plan your trip!

 

AIRPORT SHUTTLES

FLASH shuttle buses can pick you up from these airports both Thursday 14th (from Florence, Pisa, Bologna) and even Friday 15th (from Bologna only) at the following times – don’t forget to buy in advance the right airport’s shuttle ticket! Airport Shuttle Bus tickets are pre-sale only.

 

FLORENCE Airport Shuttle – €30 EACH WAY (From THU 14:45 – Return on SUN 11:30)

PISA Airport Shuttle – €35 EACH WAY (From THU 13:00 & 20:00 – Return on SUN 11:00)

BOLOGNA Airport Shuttle – €40 EACH WAY (From THU 12:00 / FRI 12:30 – Return on SUN 12:00)

 

Each way is sold separately.

You are highly recommended to arrive at the pick-up point before your departure time. You must have your Shuttle Bus ticket from/to the right Airport and the Festival Ticket to present before getting on the bus.

 

FESTIVAL SHUTTLE

Castiglion Fiorentino can be also reached by train.

As there are no private (taxis or cars) or public transport in town that can bring you to/near the festival location, this year FLASH has organised the Festival Shuttle!

 

FESTIVAL SHUTTLE – €10 per person for 3-days, UNLIMITED trips from Castiglion Fiorentino Train Station (& Centre) to the FLASH Festival site.

ALL add-ons are subject to a booking fee per transaction and are inclusive of IVA.

From Thursday to Sunday – time schedules will be posted closer to the festival day.

Festival shuttle is a great way to visit the beautiful medieval town of Castiglion Fiorentino during your stay!

You must have your Festival Shuttle Bus ticket and the Festival Ticket to present before getting on the bus your first time.

At your arrival, you MUST swap your Festival Shuttle ticket with a wristband at the FLASH BOX OFFICE to allow you future unlimited rides.

CAR/CAMPERVAN PASSES

ONLY VALID FOR FESTIVAL TICKET HOLDERS. THE PASSES ARE NOT A TICKET.

 

For parking, you must purchase a CAR PARKING PASS (€10) to get your car parked inside the festival for 3-days.

Campervans are welcome (in limited capacity)!

You have to buy a CAMPERVAN PASS (€20) that allow you to park inside the festival for 3-days and access to toilets and showers. Please note that there will not be electrical and water plug.

ALL add-ons are subject to a booking fee per transaction and are inclusive of IVA.

POST-PURCHASE

You will receive a booking confirmation via email once you have successfully purchased your FLASH Festival Ticket and any other ADD ONS (Camping, Shuttle, Car/Campervan Pass).

If you have purchased a Camping Pass (either Glamping or DIY) you MUST provide further information before arrival. It is required by Italian law, that all Campers must submit ID details for check-in.

To allow a smooth check-in operation, we require all campers (both solo, couples or groups) to fill out a form through the link that you will receive in your confirmation email. This is also where you tell us about your preferable bedding arrangements (single / double).

NOTE – To minimise the waste of paper all FLASH tickets are valid in digital copy.

REFUNDS

All FLASH TICKETS AND ADD-ONS ARE NOT REFUNDABLE.

The performers and advertised attractions are subject to change, and no refunds will be offered if any performances are cancelled.

If you cannot attend the event anymore you can safely transfer your ticket to another friend only through the authorised DICE app system.

 

All customers who purchase a ticket agree with our ticketing terms and conditions.

Additional terms and conditions of sale will be mentioned at the moment of purchase by the ticketing company.

Please note, DICE is the official FLASH ticketing partner.

Festicket is an authorized ticketing agent.

 

OFFICIAL TICKETING OUTLETS

Our official outlets are: DICE and Festicket.

Do not buy from any other ticketing outlets as there could be scams or duplicated and you will get refused entry.

We have limited capacity of tickets. We recommend buying tickets in advance.

 

ENTRY & ADMISSION POLICY

FLASH is proud to support paperless ticketing – YOU DO NOT NEED to print your ticket.

Your ticket will be checked and scanned on arrival.

Through the DICE app on your phone you can access directly to the ticket. With your digital ticket downloaded on your phone, you will help speed up entry.

 

You will be asked to show an ID if you’re lucky enough to look under 25. The only accepted forms of ID are valid and up to date passport, driving license or home office approved proof of age card.

FLASH Festival is a licensed 18+ event. Under 18 can attend the event only if accompanied by an adult.