COVID-19 & CANCELLATION REFUNDS

FLASH is ready to go in 2021 and we can’t wait to party with you all. So, here is how we’ll safeguard your ticket in a COVID world…

We want you to be able to book with confidence. In a situation where FLASH Festival 2021 is postponed or cancelled due to Covid-19, you will have two options:

  1. Transfer your ticket to the rescheduled date; or
  2. Request a full face value refund on your ticket (including booking fee) and other Flash bookings (Bellissimo Glamping and any other passes).

The details of this process will be outlined by FLASH Festival organisers in the event of a cancellation/postponement due to Covid-19.

We are also offering a Premium Ticket option. This is an extension to Terms & Conditions and in the case where you are unable to attend Flash Festival due to unforeseen circumstances listed in Premium Terms & Conditions you may get a refund. Read more details in the PREMIUM BOOKINGS section below.

Flash is limited to only 1,000 tickets and we are continuing to make it a safe space for all attendees. Covid-19 safety protocols will be considered and adhered to in the planning of the festival and we are working closely with all relevant authorities.

With constant changes being made, ticket holders will be kept informed of how to comply with safety guidelines and conditions of entry before the festival takes place.

FLASH FESTIVAL

FLASH combines the cultural fruits of Tuscany into a three-day celebration of exceptional music, authentic food and independent wine. It’s our love letter to the good things in life, co-written by a thousand revellers camping, eating and dancing together in a miniature oasis.

Authenticity lies at the beating heart of everything we do. Our food is a sharing board of our own local favourites, housing a mini gelateria, pasticceria, pizzeria, pasteria and osteria to provide freshly made classics served-up with love. We want you to feel part of the famiglia as soon as you arrive, which is why we dine and drink together on a long communal table in the middle of our garden, just like the Tuscans do it.

Everything is washed down with endlessly flowing independent wine. Locally sourced and naturally produced, it eschews additives and synthetic chemicals for a genuine, deep bottling of our local vineyards. We pair the meditteranean food (and sun) with Italo house and disco. Topped with shavings of techno, lo-fi house, local sounds and downbeat, it’s our own take on balearic for a family of festival goers that know each other within minutes.

With a capacity of just a thousand people, all our punters have taken a punt on something special – and we know from their faces at the end and the amount of negroni consumed that it’s paid off.

Treat yourself to the sweet life once a year – we think you might just get a taste for it…

At FLASH we are like a big famiglia. Celebrate, respect, love and help each other and we will all have a straordinario time together! Read Our FLASH Story to understand why we do FLASH Festival and what we love about it.

TIMES

Festival Ticket Only Opening Times:

Thursday 13th May 2021, 12:00 pm (Noon) – Saturday 15th May 2021, late-night.

Camping + Festival Ticket Opening Times:

Thursday 13th May 2021, 12:00 pm (Noon) – Sunday 16th May 2021, 14:00 pm.

Camping Check-in will be Thursday 13th May: 12:00 (Noon) – 19:00 & Friday 14th May: 9:00 – 13:00. Check-out will be Sunday 16th May, 14:00.

Set times:

Set times will be available on our website and social media channels closer to the event. Make sure you follow us on IG (@flashfestivaltuscany).

TICKETS

FLASH 2021 Tickets

A limited amount of Early Bird Tickets will go on sale 26th November 2020. These will only be offered to those who subscribed our mailing list, so make sure you have signed up!

Tier 1 Festival Tickets will go on sale to everyone the 27th November 2020.

Festival Tickets do not include glamping, camping and other passes. These can be purchased separately on our Tickets page.

This year we will be offering the option to book Festival Tickets – Premium. This option is an extension to Terms & Conditions and may allow you a refund if you can’t attend. Please see the Premium Bookings section below.

Please check ticket prices and on sale status on our Tickets page.

Tickets can be purchased via our Tickets page or from our authorised ticket agents – DICE and Festicket.

FLASH 2020 Ticket Transfers

To the 2020 ticket holders who transferred their tickets to FLASH 2021 – we are incredibly thankful and we cannot wait to dance with you next year. If you did not request a refund at the time of the postponement of the 2020 FLASH Festival, your tickets are automatically transferred to 2021.

DICE Ticket Transfers

If you cannot attend the event anymore you can safely transfer your ticket to another friend only through the authorised DICE app system before 10.00am 13th May 2021

Please read our full Terms & Conditions – Ticketing.

PREMIUM BOOKINGS

We cannot predict the future, but we can offer you a Premium Booking on tickets and Flash Bookings.

If you have selected a Ticket or Flash Booking with Premium and you are unable to attend the event due to unforeseen circumstances outside of your control you may be entitled to a refund. Please see Premium Terms & Conditions.

 

Premium Bookings – How to Apply for Refund

To apply for your refund, please do it via this REFUND APPLICATION FORM and use your Booking Reference to start the application.

You can find your unique Booking Reference on your DICE confirmation email (for tickets) or FLASH Festival confirmation email (for accommodations, shuttles and passes). See Booking Reference examples:

  • For Tickets, use the DICE “Confirmation Number”: 24 numbers and letters. For i.e., “1a5a10c361f71b7b368270a4a9e83aaa” is your Booking Reference
  • For FLASH accommodations, shuttle and passes, use FLASH- and your FLASH Order numbers following #. For i.e., with Order #1234, your Booking Reference is “FLASH-1234”

Remember that tickets and passes are separate bookings, therefore you will have to submit an application form for each.

Please don’t hesitate to email ciao@flashfestivaltuscany.com for any queries.

 

What’s the difference between a “Festival Ticket” and “Festival Ticket – Premium”?

We are giving you the option to add Premium option to your Festival Ticket and / or Accommodation, Camping, Parking and Shuttle Passes.

If you purchase this option and cannot attend Flash Festival 2021 for one of the many reasons below and in Premium Terms and Conditions. Some scenarios which are protected, but not limited to:

– Sickness, Accident, Injury
– Public transport failure
– Private vehicle failure
– Home emergency
– Immediate relative sickness
– Pre-existing medical conditions

  • Some Covid-19 reasons

And many more…

See full list of Premium Terms & Conditions.

ACCOMMODATION

Make your Tuscan holiday a comfortable one. Forget sleepless camping – we’ll keep you cosy for all three nights. Every option offers home comforts to meet your budget and anticipated blood-tannin concentration.

At FLASH you can live the full festival experience staying at the event by booking one of our boutique or classic camping options. All Camping Passes (Bellissimo, DIY, Campervan) are valid only with a Festival Ticket, which must be purchased separately.

Bellissimo Glamping

We’re here to keep you comfortable for all three nights. Check out our options on Tickets page, suited for every price range (and severity of wine hangover).

For 2 people – from €260 per tent (only €43 pp / night)

For 4 people – from €480 per tent (only €40 pp / night)

Do-it-yourself (DIY) Camping

This one does what it says on the spare-pegs tin – pitch up with your own tent, no fuss. Passes from €20,00 per person and valid for the 3-days.

Campervan Pass

Park your campervan inside the festival for 3 days with access to toilets and showers. Please bear in mind that there will not be electrical and water plugs.

Passes are from €20,00 per person and valid for the 3-days.

All Glamping & Camping passes can be purchased with or without Premium – which can be added at checkout.

Hotels & Agriturismi

Not a camper? There are beautiful hotel and agriturismi options to book in the neighbourhood – check out Castiglion Fiorentino and Cortona.

Battery Charging

Phones can be charged on site at our FLASH Station. Plugs are limited, though, so it’s an ace idea to bring a portable charger.

Toilets/Showers

All camping areas are fully equipped with toilet and shower facilities.

Camping Requirements

It is required by Italian law, that all Campers must submit ID details for accommodation check-in. We will send a form to fill in with your and your camping-friends details. For boutique campers: this is also where you tell us about your preferable bedding arrangements (single / double) and your preferrable neighbours.

DIY Camping spaces are allocated upon arrival. If you want to camp with your friends, you will need to arrive together.

Please always keep in mind that you will be camping on agricultural land. Please leave your campsite clean with designated plastic bags and tidy because whatever you leave behind might turn up in your red wine and olive oil.

Flash 2020 Glamping / Camping Transfers

To the 2020 Glamping / Camping / Campervan holders who transferred their booking to FLASH 2021 – we are incredibly thankful and we cannot wait to dance with you next year. If you did not request a refund at the time of the postponement of the 2020 FLASH Festival, your booking is automatically transferred to 2021.

Please read Terms & Conditions – Camping.

FOOD + DRINK

You’ve got to the good part. There will be on-site stalls selling delicious Tuscan food, plus a range of bars with the finest cocktails, beer and of course wines!

All our food is cooked by local chefs and inspired by the Tuscan food traditions. Every glass of wine and cocktail is made with love (and lovely flavours).

Our Pasticceria, Pasteria, Osteria, Pizzeria and Gelateria will provide you with a range of tastes, from breakfast to dinner and even late-night snacks!

Vegetarian, vegan and gluten free options available on site.

FASH Festival is a small and independent festival that works with local producers for wine makers and we appreciate your collaboration to support its food and drinks.

Full Italian Hospitality program and food offerings will be announced soon.

GETTING THERE

Although we’re confident FLASH will feel like a second home, we also think you’ll find it magical. Set next to a verdant private airstrip, leopoldina-style villa and towering castle in historical village Castiglion Fiorentino, FLASH serves-up a miniature garden of undeniable natural beauty.

FLASH Festival Tuscany is located in the countryside of Castiglion Fiorentino, a medieval Eden with an Etruscan heart.

Address: Podere Sant’ Apollonia
Via di Castroncello 47, 52043 Castiglion Fiorentino Arezzo, Italy

Google Maps

In between Arezzo and Cortona, Flash Festival is easily reachable from international airports and train stations.

From Airports (by car)

1 hour | Florence Airport – FLASH Festival

1.5 hour | Pisa Airport – FLASH Festival

2 hours | Bologna Airport – FLASH Festival

From Train Station

10 min | Castiglion Fiorentino Station – FLASH Festival

40 min | Arezzo Station – FLASH Festival

No Taxi’s!

If you arrive by train or have booked accommodation in town, please note that there are no taxis in Castiglion Fiorentino and only a few in Arezzo. That’s why we’ve organised Festival Shuttle buses…

Festival Shuttles

We highly recommend booking a Festival Shuttles pass (from €10, valid for 3-days) in our Tickets page to enjoy a visit of the beautiful village of Castiglion Fiorentino.

The Festival Shuttle travel route will go from Castiglion Fiorentino Centre – Castiglion Fiorentino Station – Flash Festival site. Festival Shuttles will go from Thursday to Sunday. Time schedules will be posted closer to the festival dates (follow our Instagram page for updates).

Festival Shuttles are only valid with a Festival Ticket. We advise to book a Festival Shuttle Pass in advance.

For any travel queries, please email us at ciao@flashfestivaltuscany.com. We will be happy to assist you.

PARKING

FLASH Festival is close to some convenient international airports where you can hire a car with your amici.

From Airports (by car)

1 hour | Florence Airport – FLASH Festival

1.5 hour | Pisa Airport – FLASH Festival

2 hours | Bologna Airport – FLASH Festival

If you are travelling by car, you can purchase a Car Parking Pass (€10 per car) in our Tickets page. There will be secured but limited car parking spaces available inside the festival site.

Share your car with new and old friends to help reducing Carbon emissions!

You can use Blablacar.com for carpooling or write a post on our Facebook event page.

Parking passes are only valid with a Festival Ticket. We advise to book your Parking Pass in advance.

Bear in mind that once parked, vehicles will not be allowed to leave the festival.

If you are planning to come and camp with a Campervan, you need to purchase only a Campervan Pass (€20 per person).

JOIN THE FAMIGLIA

Get Involved

The anticipation for the next FLASH Festival is growing fast, but we wouldn’t have been able to get to this point without a heap of help. Join the FLASH Famiglia and get involved in some exciting festival activities.

We are looking for helpers for the Festival weekend. Please fill out the form in JOIN THE FAMIGLIA if you are interested!

Artists

We want to hear from you! We like to be always opened to new artists, DJ and performers of any art-kind that would be keen on getting involved with FLASH. Please fill out the form in JOIN THE FAMIGLIA if you are interested!

ACCESSIBILITY

FLASH Festival is a fully accessible event.

Although, the Festival is on grass and can be tricky to get access to every part of the site. However, we’d be happy to hear your specific requirements and talk through the various scenarios. If you have special needs, please do not hesitate to contact in advance at  ciao@flashfestivaltuscany.com and we will help you enjoy a great experience!

WHAT TO / NOT TO BRING

What to bring

You should bring:

  • Your ticket
  • Valid Photo ID
  • Sun Protection
  • Reusable water bottle
  • Hat
  • Cash / Credit Cards
  • Good Vibes

 

What not to bring

We do have a few ground rules, most of them are pretty obvious, but they still need to be written down. Please don’t bring any of the following to the campsite/festival site:

  • Drugs
  • Alcohol
  • Glass & Cans
  • Weapons of any kind
  • Anything studded or spiked (belts, wristbands, etc) or large chains
  • Candles, gas cookers and BBQs
  • Flares, Fireworks or Sparklers
  • Fires and open flames of any kind
  • Laser lights or laser pens
  • Dogs or other pets (other than guide dogs)
  • Any camera or other type of photographic or recording device or professional cameras (with removable lens) other than for personal use
  • Sound systems (except small portable speakers)
  • Banners, signs or materials displaying political, religious, offensive or race-related messages, slogans or images
  • Any objects bearing trademarks or other kinds of promotional signs for promotional purposes
  • Any other items deemed dangerous or potentially disruptive by the organisation